If you encounter an error when trying to view a lecture, and this error reads:
This course requires Flash Player version 6 or higher.
You may install the player plugin for free from Macromedia.
Click here to download or upgrade your browser's Flash Player.
Note: Once the plugin has finished installing, please close
down this browser window and restart the course.
You have a few options to correct this issue: Read more »
This can happen if either there is a momentary drop in your internet connection (sometimes unnoticed), or if you use the browser's back button while in a lecture. The fix is rather easy. There is likely a required slide that isn't completed, so you will simply need to identify the slide and view it to have it marked as complete. Here's how:
Read more »
The error that you experienced may be due to a pause or delay in your Internet connection. In normal circumstances, you should not experience this. If this problem occurs frequently, then you should verify the stability of your Internet connection by using our Speed Test. Your download speed should be 1000 kbps or higher (as mentioned in our System Requirements) on a constant basis. Read more »
You cannot print or download the lecture slides from your course due to copyright restrictions. As an alternative, we suggest making use of the Notepad tool.
You can access the tool by clicking on the Notes icon in the upper left corner of the page that displays the lectures. Clicking on the icon will open a pop-up window where you can type your notes.
After taking notes on each slide, you can then print them out. Here are instructions: Read more »
